This guide provides an overview of payment processing within the Legwork PayProvider Portal.
Patient Payment Process
1. To access Legwork Pay, log into https://lwcrm.com and click the Pay link on the Dashboard ribbon
2. On the left navigation bar, click Patient
3. Enter Search criteria for either the patient or the guarantor
4. Select the patient from the search results
5. Click the Make a Payment button
- Enter an email address to send a receipt
- Enter payment amount and click shopping cart
- Click Add to Cart to process payment
*If a discount is available, click on to select a discount. Once the discount is selected, the balance due amount will recalculate.
6. On the Checkout page, select Payment Method
7. Complete the required information for the payment method and click Process
8. After the payment has processed, the receipt will display. Select either Print, Email, or View the receipt.
Multiple Payment Methods
A payor may make a payment using multiple payment methods.
1. Following the steps above, select the first payment method, enter the amount and click Process
2. The Payment Method screen will appear and select the second payment method. Enter the amount and click Process.
*Repeat step 2 until the Balance Due is zero