This guide provides an overview of configuring and processing Payment Plans within the HealthPay24 Provider Portal.
Create Payment Plan
1. On the Dashboard, click the Patient link
2. Enter Search criteria for either the patient or the guarantor
3. Select the patient or guarantor from the search results
4. Click the Payment Plan button
5. Select which accounts are to be included in the payment plan
6. Click Add to Plan
Payment Plan Setup
1. Complete the Guarantor Details page - notifications will be sent to the specified email address
2. Click Next
3. Select a payment amount and start date
- Select a payment plan from the options displayed
- Enter Date for first payment
4. Click Next
5. Select a Payment Method and complete the required information
6. Review the payment plan and click Start Plan