- Navigate to the AB tab in the top navigation bar. You will be directed to the Appointment Booking Requests.
- Click the Deny button next to an appointment request. A drawer will open.
- If desired, write a denial message to the patient and click Notify Patient. This will send the patient an email with your message.
- If you do not want to notify the patient, click Don’t Notify Patient.
Note: We strongly recommend writing a message to the patient, providing a reason for denial.
- The Appointment Request will be marked as “Denied”