Software

Training Videos

• Patient Experience Insights - Review System
• Patient Experience Insights - NPS System
• Appointment List
• Unrewarded Referrals
• Un-Read Text Messages
• Marketing Insights

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Getting started with Legwork

• Resetting your password

PXI

• Connecting Google Reviews
• Connecting Facebook Reviews
• Viewing Reviews
• Filtering Reviews
• Filtering by review platform and rating
• Responding to Reviews

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To-Do Lists

• Sending Appointment Requests
• Viewing your ASAP/Short Notice List

Templates

• Creating and sending a campaign or email blast
• Adding a Placeholder

FAQs & Troubleshooting

• How do I change my appointment reminder delivery schedule?
• My patient would like to opt back in to text messaging, how can they do this?
• Messages are going out with incorrect appointment time, why?
• When I sign in to Legwork, my screen is blank. Why is this happening?
• How many postcards have we sent this month?
• What types of messages can Legwork send to our patients?

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